Welcome to Sudoku support! We're here to help you with any questions or issues you may have.
Go to the app settings and tap "Restore Purchases". This will restore any previous purchases linked to your Apple ID or Google account.
Progress is stored locally on your device. If you uninstall the app or change devices, your progress will be reset. We recommend completing puzzles in sessions to avoid losing progress.
Refunds are handled by Apple (iOS) or Google (Android). Visit their respective support pages to request a refund for in-app purchases.
Try these steps: 1) Make sure you have the latest version of the app, 2) Restart your device, 3) Reinstall the app. If the issue persists, please contact us with your device model and iOS/Android version.
Please email us with a description of the bug, steps to reproduce it, your device model, and operating system version. Screenshots or screen recordings are very helpful!