Support

Sudoku Solitaire

Welcome to Sudoku Solitaire support! We're here to help you with any questions or issues you may have.

Frequently Asked Questions

How do I restore my purchases?

Go to the app settings and tap "Restore Purchases". This will restore any previous purchases linked to your Apple ID or Google account.

Why did I lose my progress?

Progress is stored locally on your device. If you uninstall the app or change devices, your progress will be reset. We recommend completing puzzles in sessions to avoid losing progress.

How do I play Sudoku Solitaire?

Sudoku Solitaire combines classic Sudoku rules with card-based gameplay. Place cards on the board following Sudoku rules - each row, column, and 3x3 box must contain unique numbers. Complete puzzles to progress through beautiful themed levels!

How do I request a refund?

Refunds are handled by Apple (iOS) or Google (Android). Visit their respective support pages to request a refund for in-app purchases.

The app is crashing. What should I do?

Try these steps: 1) Make sure you have the latest version of the app, 2) Restart your device, 3) Reinstall the app. If the issue persists, please contact us with your device model and iOS/Android version.

How do I report a bug?

Please email us with a description of the bug, steps to reproduce it, your device model, and operating system version. Screenshots or screen recordings are very helpful!

Need More Help?

We typically respond within 24-48 hours.